This is what I don't understand.. I've talked to DTV [they claim it's Exede's deal not theirs]
I talked to Exede, they don't think it's their deal either.
On the website it says $10 off your EXEDE bill.. why wouldn't it say Direct TV?
If you were to have gotten the Directv/Exede bundle offer through Directv, they are the one's to provide you with a discount of $10.00 for 12 months.
Let's say you called Exede and purchased Directv through us when getting Exede, then you would get the discount of $10.00 for 12 months with us directly.
Since you initiated the sale of services with DTV, as Exede Lizz informed, they provide the discount. I would continue to call and talk to them until they resolve this for you. Let us know if we can further assist you. Thanks.