Who told you that? We never put any software onto our customer's computers (with the exception of the Optimizer, which is an optional install...and would not have anything to do with what you're describing). There's something else happening.
Originally Posted by 50msns
If your account is paid in full and current, then you shouldn't be seeing those screens obviously. Send me a PM with your name and phone number associated with your account. We'll get someone to take a look and fix this for you. In the meantime, don't go spending any money with Microsoft or a PC repair shop, because I doubt they can help.
Another thought...have you got current, up-to-date anti-virus, and have you run a full system scan? Thank you.
Official WildBlue and Exede forum moderator
Please note I have changed usernames to "Exede Steve", and do not use this account anymore. Thank you.