This is very strange and something I don't understand. Perhaps WBSteve will address it. But I don't understand what has happened to customer service. Before this I NEVER HAD A PROBLEM with WB customer service. Their people were polite and expedited the problem quickly. That had always been my experience. Do they now have a whole new crew or has the whole operation changed?
Originally Posted by littlet
Legacy Pro Package October 19, 2006 to October 29, 2013. Opted out for Verizon LTE Installed 30GB System. Installed October 29, 2013.