Fair Access Policy time period
After months of deliberations, my wife and I joined WildBlue in May '08.
When our sons returned home in June, one of them downloaded YouTube software and within days they had both downloaded so much material we were maxed out, and endured 30 days worth of slowed down speeds, lower than our previous dial-up. We sucked it up and resumed our normal usage around July 26th. My sons were instructed to not use YouTube on our computer and all has gone well (except for some router and intranet difficulties of our own...another story...another time..).
My reason for this thread is this: I have been watching my usage blue arrows to see when they would drop back down to almost nothing when our "month" time period was finished (usually around the 26th of the month). Our usage is still at 50% and 14% respectively. Tech support on the phone does not seem able to tell us what our time period for measuring usage actually is. Does anyone know how to solve this? I fully understand the usage issues, and I know this is becoming a national concern, and I am willing to follow the rules I agreed to.
I would just like to know when the "new" "next" 30 day usage period begins so I can make sure we do not "max" over on our download limits.
Glad these forums are here as I believe that satellite internet users will only increase and all these concerns need to be addressed. Thanks.