My vacation cabin is in area code 99401, the very SE corner of WA. Nearest towns are Clarkston, WA and Lewiston, ID, about 40 miles away.
It has been about three months since I have started trying to get sat internet, but was told by Exede/Wildblue and several dealers that the adding of new customers is "temporarily suspended". The length of expected wait was reported to be anywhere from couple of weeks to "if ever". Still waiting and not getting a call back, I called today, and the response was even more ominous and pessimistic. One dealer told me it could be two years before Viasat puts another satellite in orbit, and only then will new customers be added.
During this time, I have been following all the posts on this forum about slow evening downloads, low DAP limits, problems with usage meter, etc, etc. On the other hand, I have been learning about Hughesnet, which appears to have an even worse history of overcrowding spot beams, slow download speed bad service, etc. So on some level, I have to give some credit to Viasat for not adding any customers while they try to mitigate problems before adding more users. So if I could choose, I would probably choose Viasat/Exede.
With the launch of Hughesnet's Jupiter satellite, and the promise of their new, higher speed Gen 4 service coming on line within the next month or two, I have to consider gong with them. My understanding is Hughenet's satellite is quite similar to Viasat's, that is to say it mostly benefits customers in the eastern part of the country with service up to 12mbits, but this allows them to provide 5mbit service via the older satellites to customers in the west. What is it with these companies that they keep shorting customers in the west anyway? A dealer, who is both Hughesnet and Exede authorized, said they can install Hughesnet equipment ASAP that will provide 1.5mbit service, and it will automatically increase to 5 mbit service in the near future without any changeover of equipment. She also said that she expects Hughesnet to offer 12mbit service, but this will require newer, upgraded equipment (contrary to my understanding of the satellites and technology).
At this point, I need to have internet service up and running by mid September, so I am inclined to go with Hughesnet. If anyone here has an opinion, new or better information about any of the above, please let me know. Thank you for your assistance.