Voice over IP with Exede???

[M2Cosey1]

With my regular WildBlue Voice over IP will not work. I am wondering if it will work with the new Exede service. I would like to be able to use services like MagicJack.
Thank you.

[churn]

Yes, it works. But there is noticeable delay and speakers often end up accidentally talking over each other.

I have stopped using Google Chat to answer and make free telephone calls because the other party often complained that I was cut-off, unintelligible, etc. I've heard that Google Chat only uses high quality codecs, so other VOIP services probably work better.

I've had good experience with Skype and FaceTime for computer-to-computer calls, but I think that's because users expect a lower level of service for computer-to-computer calls, assuming that the connection is noisy and not duplex. People seem much less patient or forgiving with calls to actual mobile or landline telephones.

Viasat is rumored to be releasing their own VOIP service. This could include optimizations in codec and prioritized packets that make for a better experience.

I do not recommend upgrading to Exede with the expectation that you could replace your landline with a VOIP alternative today.

[wilsone3156]

Yes, it works fine for me; I happen to be using Magic Jack at this time with the system and I've not had any major problems with it at this time; I've using it now for a little over a month. Every now and then I will have a drop call but that's not often at all.

[Thyme4Gardens]

The salesperson I talked to yesterday told me that it will handle Vonage, Skype and other services with no issues.....guess I will wait and see. My install date is Friday.

[churn]

One serious concern I have is the rise in latency since I started in February. At that time I was observing ping times consistently in the 600-700ms range with never a dropped packet. Now I am regularly seeing times averaging about 900ms with an occasional dropped packet. If this trend continues then VOIP will be seriously affected. In any case, latencies of almost half a second (900ms/2 = 450ms ~= 1/2 sec) are considered too high for satisfactory VOIP service.

"Current standards recommend a 150-millisecond one-way delay. The standards allow a maximum 400-millisecond one-way delay."

If the total of all these delays is less that 150 milliseconds, users will probably not notice. If the delay is between 150 and 400 milliseconds, users will notice the delay, but will find the line still usable. A line with a delay of more than 400 milliseconds would be considered unusable by many users.

[FMJ]

Wonderful. As the new customers pile up, the slowdown and ping times will get worse. All for less bandwidth than with the old system.

[jaredpsmom]

For those of you using MagicJack, can you tell me how much data it uses? Have you gone over your data limit using it with Exede? How much on average would you say you use your MagicJack?

[churn]

Nobody knows because the usage meter has been offline for months. However, voice traffic is relatively low bandwidth, so it's unlikely that you will come close to your limits -- whatever your package selection -- due to voice data alone.

[Meganano]

Using a bit rate of 50 kbps for VoIP I figured I could talk for 18.5 days straight before I used up my 10 GB monthly allotment for Exede. That's a lot of talking, but I didn't research that bit rate very far. Too high, too low?

[Phainein]

Using a bit rate of 50 kbps for VoIP

Two Points:

1. Codecs - See which ones are being used....See this and this.

2. If using router, see if QoS can be configured.