VPN and Remote Desktop Slow

[starcrwzr]

I've had Excede now for a week with the main reason for getting in it being that I wanted to be able to work from home (one hour commute). I couldn't do it through my original WB account at Pro level, just too slow, so I was hoping that Excede would be much faster, it isn't, It's barely useable now. When I'm connected to my work computer and I drop back into my home desktop and run a speed test website, I'm only getting about 500kbits per second on download. If I close my connection to my office, the speed tests go back into the low teens of Mbits. I'm using the standard XP Remote Desktop utility. Any ideas?

Scott B)

[scorp64]

It sounds like your company's VPN isn't configured for Split Tunneling and that all your traffic is going through the companies network when you're logged in to the VPN. With that you're competing with all the other users at the office and all the other users of the VPN.

[sattech]

We have received reports of VPN's working but with varying success. I would talk to your IT manager that programs your VPN client, and see if there is some tweaking he can do. You might look at a different VPN client, such as VNC, as the XP remote client is a little cumbersome also.

[w657]

im using teamviewer works great

[starcrwzr]

I was able to crank out a bit more performance by turning off the real time scanning of viruses on the remote computer, but still, it's a bit slower than what I expected. Our company is pretty strict about installing third party software for remote connection, especially if it costs money, which is tight right now. I'll ask if there willing to give it a try.

Scott

[kfouquette]

I use VPN on Exede and it's working pretty well. There is a definite time delay, but I can do my job - about 20 times faster than when I was using VPN on the old Wildblue system.

I have the best results when I'm not using remote desktops or citrix. those seem to make the screen jumpy and I have to wait to see the screen "paint" If it's possible, you would probably get better speeds by bringing a work laptop home and using VPN to connect - as opposed to using a home computer and then VPN + remote desktop into your computer at the office.

[starcrwzr]

I use VPN on Exede and it's working pretty well. There is a definite time delay, but I can do my job - about 20 times faster than when I was using VPN on the old Wildblue system.

I have the best results when I'm not using remote desktops or citrix. those seem to make the screen jumpy and I have to wait to see the screen "paint" If it's possible, you would probably get better speeds by bringing a work laptop home and using VPN to connect - as opposed to using a home computer and then VPN + remote desktop into your computer at the office.

I have to agree, using VPN and Remote Desktop on my old WB account was impossible. It's usable now, but repaints are exasperatingly slow as compared to working on the machine in my office. I can deal with it, just wish it were faster. What's weird is if I do a broadband speed test on any of the test sites, they report 12 to 13 Mbs for download speed. But when I connect using VPN and then do the same test again, it reports 500kbs. I don't understand this?

Scott

[sattech]

I would recommend making sure that you have uninstalled the Wildblue Optimizer from your computer. The installer that did the upgrade should have done this for you, but may not have. The optimizer helped some on the old system, but it actually can cripple the new system because of the Accelenet protocol. To remove the optimizer, go to Control Panel>Add or Remove Programs, then find WILDBLUE PC OPTIMIZER, select it and select remove. I hope this helps.

[AllenOrSheila]

OK VPN and Remote desktop both use a extremely secure connection therefor they can not run through the accelerator on the modem and they eat your bandwidth causing your speed to decrease dramatically, when you connect remotely to your remote desktop try changing the screen resolution as low as possible on windows remote desktop you can also change your performance settings under the experience tab on windows 7, on windows 7 it actually has a setting for using satellite connections, i tryed to post a screenshot but its to big of a file but anyway i hope this helps please let us know

[starcrwzr]

I just switched to the free version of Log Me In, having given up on getting through on VPN, and am getting much better speeds. I can actually use the programs on my desktop at work, and in COLOR. Give www.logmein.com a try. You need to install it on your work computer, from work, but then, you can get to your computer from any other computer, even your smart phone.

Scott