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Thread: New Service Plans Announced at CES

  1. #1

    Default New Service Plans Announced at CES

    During last week's Consumer Electronics Show (CES) in Las Vegas, NV, our parent company ViaSat posted the following press release announcing the new service plans.
    Click here to read the press release.
    Official WildBlue and Exede forum moderator
    Please note I have changed usernames to "Exede Steve", and do not use this account anymore. Thank you.

  2. #2

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    Here's a link to an article engadget posted about our new services demo at CES. There's a video of the demo. This was the first demo we did at CES.

    http://www.engadget.com/2012/01/08/v...ands-on-video/
    Official WildBlue and Exede forum moderator
    Please note I have changed usernames to "Exede Steve", and do not use this account anymore. Thank you.

  3. #3
    Join Date
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    Thru Death's Door on Washington Island in Wisconsin
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    Thanks Steve. Obviously we have all been waiting, some more patiently than others.
    Forum defenestrator and not a Wildblue employee. Good people ought to be armed as they will, with wits and Guns and the Truth.

  4. #4

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    Quote Originally Posted by WB Steve View Post
    Here's a link to an article engadget posted about our new services demo at CES. There's a video of the demo. This was the first demo we did at CES.

    http://www.engadget.com/2012/01/08/v...ands-on-video/
    We all know that you're a good guy Steve and very helpful. So nothing personal but these caps are....well you'll delete my post if a say what I'm thinking. And I was told incorrect information when I signed up. I asked the rep whether they would have Recovery Act plans on the new satellite and if so could I switch. He said no problem, just need new equipment. So I signed up for the Recovery Act and now I'm stuck. For me to get the cap that I have now (17 Gbs), I would have to pay over 80 bucks a month instead of the 40 I pay now. Obviously, I'll get a lot better speeds but who cares about speed when you only get 7.5 Gb's for 50 bucks. I download two HD movies and I'm done. The point is why can't WildBlue offer lower speeds and more cap space? Offer 3 or 4 Mbps with 30 to 40 Gbs like on the new Recovery Act plans. We don't need more speed if we get less cap.

  5. #5

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    Quote Originally Posted by cour1988 View Post
    We all know that you're a good guy Steve and very helpful. So nothing personal but these caps are....well you'll delete my post if a say what I'm thinking. And I was told incorrect information when I signed up. I asked the rep whether they would have Recovery Act plans on the new satellite and if so could I switch. He said no problem, just need new equipment. So I signed up for the Recovery Act and now I'm stuck. For me to get the cap that I have now (17 Gbs), I would have to pay over 80 bucks a month instead of the 40 I pay now. Obviously, I'll get a lot better speeds but who cares about speed when you only get 7.5 Gb's for 50 bucks. I download two HD movies and I'm done. The point is why can't WildBlue offer lower speeds and more cap space? Offer 3 or 4 Mbps with 30 to 40 Gbs like on the new Recovery Act plans. We don't need more speed if we get less cap.
    If you're on our Recovery Act plan, you're getting a very good deal under that government program. There also should be other Recovery Act plans available if you wish to upgrade to a bigger plan within the Recovery Act. The idea is that these plans will make the vast majority of people happy because of the faster speeds.
    Official WildBlue and Exede forum moderator
    Please note I have changed usernames to "Exede Steve", and do not use this account anymore. Thank you.

  6. #6
    Join Date
    Oct 2010
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    Auburn, CA
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    47

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    I think most of the posters here and the ones on the Wildblue facebook page have voiced disappointment with these new packages from a bandwidth standpoint. I'm on the Pro package which is $80.00/month and I get 17GB down and 5 GB (total 22 GB) . With the corresponding Exede package I get 15GB and it is combined download and upload, and I pay an additional $10/month rental for the modem (and 2 year contract with a startup fee). How Exede can make the statement "Our new Exede service speeds make us very competitive with wireless home broadband service, as well as legacy DSL and many cable services." is beyond me. The statement should have read "still the service of last resort".
    Beam 21 | Pro Pack | Customer Since WB started and its been all downhill

  7. #7

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    Quote Originally Posted by WB Steve View Post
    If you're on our Recovery Act plan, you're getting a very good deal under that government program. There also should be other Recovery Act plans available if you wish to upgrade to a bigger plan within the Recovery Act. The idea is that these plans will make the vast majority of people happy because of the faster speeds.
    I was offered one plan, that's it. I asked if there was higher speeds and they said no, this is when I signed up. So what do you mean by "higher plans within the recovery act"?

  8. #8

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    Quote Originally Posted by cour1988 View Post
    I was offered one plan, that's it. I asked if there was higher speeds and they said no, this is when I signed up. So what do you mean by "higher plans within the recovery act"?
    We might be offering some in the coming months, but I don't have any details to share at this time. It's correct we've only been out in market with one R.A. package.
    Last edited by WB Steve; 01-16-2012 at 04:01 PM. Reason: spelling
    Official WildBlue and Exede forum moderator
    Please note I have changed usernames to "Exede Steve", and do not use this account anymore. Thank you.

  9. #9

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    Quote Originally Posted by WB Steve View Post
    We might be offering some in the coming months, but I don't have any details to share at this time. It's correct we've only been out in market with one R.A. package.
    If you come out with more plans for current Recovery Act subscribers, I'll buy you a Porsche.

  10. #10

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    I would like better plans for existing customers who don't use government assistance to get Internet!

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