
Originally Posted by
hope4peace
I am a new customer. Opened my account on 11/18. Was installed on Sunday. In the billing section of my account, it says "next bill date: 12/01/09" but it also says no bills have been generated. Is this normal? When can I expect to be able to see my bill? How long after my bill is viewable will my card be charged? I just want a heads up before I am billed so I can ensure I have enough money in my account.
You should be billed every thirty days and the day your service was installed and operating will count as day one. I doubt anything will show till your first bill is due. Which of the three Paks offered by WildBlue do you have? That should tell you approximately how much you will be billed. Didn't they tell you the cost at the time you ordered the service? Call the customer service number at the top of this page if you ordered your WB service directly from WB or call who ever if you ordered from Dish, AT&T or other reseller.
Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, Dell XPS - Windows 7