Completely Unsatisfied.

[FailedInternet]

And their contract with you does not require that you be satisfied but only that "up to" speeds be available to you. Your personal spleen does not define 'failed internet'.

Make more sense please? I think your trying to say that the contract means that the speeds need to be as stated? Well they arent.

[ratliffal]

FailedInternet,,,run the test at "http://www.testmy.net" and post your results,,, Your $50. package may not get you up into the GB range.. May need to go "PRO".

Most times in my area, if we don't know the guy, we find out, then let him know what a good butt kicker we are... If the Biscuits are burned, I don't blame the P. B. Dough Boy, the store that sold them, nor the Electric company.

See ye,
Mississippi Red-Neck

[CelestialStorm]

Make more sense please? I think your trying to say that the contract means that the speeds need to be as stated? Well they arent.

I hope this explains it a little bit clearer for you. Your package speed, whichever it is you are subscribed to, is guaranteed up to the stated number for your package.

Satellite internet is a shared bandwidth service so the bandwidth of your gateway is dependent upon how many users are on at any give time so the speed that is listed for your service is not 24/7. Sometimes you will get better than; sometimes less than but because of the users online at any one time, it cannot be guaranteed.

Hence, the FAP so that no one "hogs" the bandwidth, leaving others with very little.

[FailedInternet]

Your connection is: 509 Kbps or 0.5 Mbps
You downloaded at: 62 kB/s
You are running: 9 times faster than 56K and can download 1 megabyte in 16.52 second(s) 
Member Ident: CompID:688746222064
Test Time:: 2009/07/05 - 4:49pm
Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
Test ID: 80F2C6NTY (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 57.26 % of your hosts average (wildblue.net) 
This was tested from a 1013 kB file and took 16.311 seconds to complete

[micwa]

Looks fine to me?

[amdman]

Your connection is: 509 Kbps or 0.5 Mbps
You downloaded at: 62 kB/s
You are running: 9 times faster than 56K and can download 1 megabyte in 16.52 second(s) 
Member Ident: CompID:688746222064
Test Time:: 2009/07/05 - 4:49pm
Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
Test ID: 80F2C6NTY (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 57.26 % of your hosts average (wildblue.net) 
This was tested from a 1013 kB file and took 16.311 seconds to complete

The value package is up to 512. Yours is 509 which is well within that package. For faster speeds you will need to upgrade to either the Select for 1.0 or Pro package at 1.5.

[FailedInternet]

So if I updgrade, my speed with double, or even triple?

[FailedInternet]

I have another question, If i upgrade to the Select pack, will i have to buy a nw satellite?

[amdman]

I have another question, If i upgrade to the Select pack, will i have to buy a nw satellite?

No other equipment needed. Just call customer service & you will need to unplug the modem for a few minutes for the upgrade to take place.

[FailedInternet]

No other equipment needed. Just call customer service & you will need to unplug the modem for a few minutes for the upgrade to take place.

Oh wow thanks. Ill think about it.