View Profile: jimcoe - WildBlue/Exede World Forums

Yesterday, 05:34 AM

calvinlives replied to a thread So much for honesty in Late Night Free Zone

It looks like I can get Verizon wireless at 3G here in northern NH. They gave me a test phone to see what signal strength I had saying that I would...

38 replies | 1124 view(s)

05-21-2013, 04:20 PM

jimcoe replied to a thread Ranging, Syncing, software download, etc. Endless loop! in Questions, Problems and Troubleshooting

I wish you would ask Chris where he got this information. No one has gotten the word out to the rest of us techs and I see no reason the pole mount...

11 replies | 258 view(s)

05-21-2013, 10:56 AM

jimcoe replied to a thread Technician never showed up for service call- did not communicate in Questions, Problems and Troubleshooting

All the names cause a lot of confusion. Viasat bought Wildblue, launced their new improved satellite and rebranded the new product as Exede. If you...

10 replies | 292 view(s)

05-21-2013, 09:03 AM

jimcoe replied to a thread Technician never showed up for service call- did not communicate in Questions, Problems and Troubleshooting

zannej - How are you differentiating between Viasat and Exede? Did you buy direct from Exede, on-line, Dish Net, DTV, local dealer? Are you able to...

10 replies | 292 view(s)

05-21-2013, 06:15 AM

jimcoe replied to a thread Disappointing pre-sale information in Exede & WildBlue Pre-sales Questions

The following was sent to dealers about 2 weeks ago: New "Seasonal Suspend" (aka Snowbird) Program You asked for it! We will be launching a...

10 replies | 337 view(s)

05-20-2013, 12:42 PM

jimcoe started a thread Quick Books in General Chit Chat

I need to upgrade my QuickBooks Pro. Does anyone know of anywhere to get a better price than the $175 I've seen on amazon?

2 replies | 48 view(s)

05-17-2013, 01:36 PM

jimcoe replied to a thread My speed from testmy.net in Questions, Problems and Troubleshooting

If your dish has "Wildblue" printed on it rather than "Exede," You may have defective carriage bolts on the az-el canister that need to be replaced....

13 replies | 583 view(s)

05-15-2013, 08:39 AM

jimcoe started a thread Dish Network & sprint in Satellite Chat

From SBCA Newsletter" DISH Network today announced a debt sale of $2.5 billion to help finance its wireless ambitions as the satellite provider...

0 replies | 73 view(s)

05-15-2013, 05:56 AM

jimcoe replied to a thread Meter error (500) in Questions, Problems and Troubleshooting

I got the message once but it worked fine on the first retry.

1 replies | 126 view(s)

05-13-2013, 11:11 AM

jimcoe replied to a thread Exede Elite dealers in Questions, Problems and Troubleshooting

I believe it is volume.

3 replies | 153 view(s)

05-13-2013, 11:05 AM

jimcoe replied to a thread A couple questions about the contract. in Questions, Problems and Troubleshooting

I wouldn't advise it either between strangers or even casual relationships. But the 2 issues you mentioned can be overcome if the parties get along...

9 replies | 346 view(s)

05-13-2013, 06:16 AM

jimcoe replied to a thread Need to cancel this garbage in Your WildBlue Experience

The vast majority of Exede cusomers are happy with the service. Those who are unhappy I believe fall into one of two categories: 1. They got a bad...

37 replies | 3135 view(s)

05-13-2013, 06:01 AM

jimcoe replied to a thread A couple questions about the contract. in Questions, Problems and Troubleshooting

Have your installer move the system to your friends house. Keep the contract in your name and let your friend pay you each month. Unless you move to...

9 replies | 346 view(s)

05-06-2013, 04:09 PM

jimcoe replied to a thread Exede's Dish: Boom Angle in Questions, Problems and Troubleshooting

Check out Dish Pointer Pro at http://youtu.be/5AFtcgYRcu4. Very reliable and accurate. I use it every day. I think I gave $19 for it. There are also...

7 replies | 319 view(s)

04-29-2013, 09:05 AM

jimcoe replied to a thread Where is all my DATA going? in Questions, Problems and Troubleshooting

SVT = Service Visibility Tool. Only available to technicians and tech support. shows various parameters to determine quality of installation and for...

80 replies | 2747 view(s)

04-27-2013, 11:05 AM

jimcoe replied to a thread Suspending Account (snowbird) in Billing

I assume so. Details are forthcoming. Dish adds the suspended time to the end of your contract. WB may do something similar. Also, this notice...

8 replies | 3641 view(s)

04-27-2013, 08:47 AM

jimcoe replied to a thread Suspending Account (snowbird) in Billing

The following was just announced: New "Seasonal Suspend" (aka Snowbird) Program You asked for it! We will be launching a new Seasonal Suspend...

8 replies | 3641 view(s)

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