WB Allen
WildBlue IR Team Member

WBRES613203 ph #662-401-9300,,or 662-365-8123 user name ratliffal@wildblue.net,,, Unit has been down for near five years now,, see other post by me "ratliffal".......
Man I have had it,, your Tech support has not fixed it,, your telephone people has not fixed it,, BUT,,, MY BANK KEEPS SENDING YOU PAYMENTS FOR SERVICE THAT I HAVE NEVER USED IN near five years,,,1-22-09...
Can You help????? no one else has..

You said in 2010 to send you the info and you would get it done,,, will how long does it take???????????

WBRES613203 ph #662-401-9300,, user name ratliffal@wildblue.net,,, Unit has been down for over a year now,, see other post by me "ratliffal"....
even on the e-mail bill that I got today,,, all the quick links don't work either...
Man I have had it,, your Tech support has not fixed it,, your telephone people has not fixed it,, BUT,,, MY BANK KEEPS SENDING YOU PAYMENTS FOR SERVICE THAT I HAVE NEVER USED IN OVER A YEAR,,,1-22-09...
Can You help????? no one else has..

Jan. 22 will be a year that I have not been able to see my usage.. Have talked with Tech. bunch four different times, last one was last week, said to give it 24 hours and it would work... Still don't ... "Not available at this time, please try again later..".

ratliffal@wildblue.net

there's no way my upload should be staying at 45% all the time

i tried to send a url, but it's probable unopenable (expired)

I'd like to send you a screenshot of my results (jpg) how can i do that?

WB Allen, you said you'd like to take a crack at my problem. I'm ready. My d/l is at 270/s and up is so slow it can't be measured. 2 service tech already. (pro package) please help
DS

Hoping you had a great Thanksgiving feast!

Just doing my job sir!!

AWESOME!
Well done Shane!
CJ - I'm gonna go ahead and close your case then on my end. I'm glad we got you taken care of.