View Profile: JSheridan - WildBlue/Exede World Forums

Yesterday, 07:17 PM

JSheridan replied to a thread DIRECTV Referral Code $10 off your bill for 10 months when you sign up! in General Chit Chat

Is this a refer a friend that will get you $10 off your bill too? Is that your account number? Just curious as I didn't know that was allowed here.

1 replies | 15 view(s)

Yesterday, 01:50 PM

Exede Zac replied to a thread Disappointing pre-sale information in Exede & WildBlue Pre-sales Questions

Bev, as wm4bama has stated, you can change your package at anytime with no additional charges. You only have to pay for the difference in packages...

8 replies | 230 view(s)

05-19-2013, 08:44 AM

JSheridan replied to a thread Customer Service lied to me...nice in Questions, Problems and Troubleshooting

I was thinking the same thing. I sure wouldn't be complaining about that. :)

4 replies | 215 view(s)

05-18-2013, 04:43 PM

Exede Zac replied to a thread Is anyone here Beta testing Exede Voice ? in New Features

Kendall, I do understand how frustrating it can be when you aren't able to get all your issues resolved. However I am glad to hear that you are...

23 replies | 10291 view(s)

05-18-2013, 04:29 PM

Exede Zac replied to a thread LNFZ not working right? in Questions, Problems and Troubleshooting

Hello valued ViaSat customers! I hope everyone is enjoying their weekend as I know I am. I've currently sent an escalation in for this issue today...

21 replies | 464 view(s)

05-17-2013, 06:14 PM

Exede Zac replied to a thread PC market is a horror show right now in Tech Chat: WildBlue, Exede, and beyond!

I really researched that tablet and was about to purchase that one on the day I bought a tablet, but then decided to go for a 10 inch tablet. I...

13 replies | 456 view(s)

05-16-2013, 06:56 PM

JSheridan replied to a thread ViaSat-2 in Satellite Chat

Thanks for that link. I've been waiting for the order to be placed and that is good news. The only not so great thing is that they don't expect it to...

15 replies | 617 view(s)

05-16-2013, 12:16 PM

Exede Zac replied to a thread PC market is a horror show right now in Tech Chat: WildBlue, Exede, and beyond!

I'm a Windows 7 fan, I like the functionality and interface, it's much better than Vista (complete disaster.) Windows XP will still take the cake in...

13 replies | 456 view(s)

05-14-2013, 11:43 AM

Exede Zac replied to a thread Usage meter up or not? in Questions, Problems and Troubleshooting

That's great feedback, thank you for sharing that jamizer!

30 replies | 1326 view(s)

05-14-2013, 10:23 AM

Exede Zac replied to a thread Usage meter up or not? in Questions, Problems and Troubleshooting

On average jamizer, how many hours are you on Facebook?

30 replies | 1326 view(s)

05-14-2013, 10:20 AM

Exede Zac replied to a thread A couple questions about the contract. in Questions, Problems and Troubleshooting

Slatton, By changing your plan, 10GB to 15GB or 25GB to 10GB for instance, it won't affect your current service agreement. If you are upgrading...

9 replies | 338 view(s)

05-13-2013, 06:35 PM

JSheridan replied to a thread Worst Internet and Customer Service Ever! in Your WildBlue Experience

That's the common denominator. Would you say that most of the non meter related complaints here lately have come from DirecTV sales? I can't believe...

19 replies | 565 view(s)

05-13-2013, 04:38 PM

JSheridan replied to a thread Worst Internet and Customer Service Ever! in Your WildBlue Experience

You mentioned you signed up thru DirecTV. Did you sign up with a DirecTV rep?

19 replies | 565 view(s)

05-13-2013, 01:42 PM

Exede Zac replied to a thread Miserable Experience in Your WildBlue Experience

akajenfer, will you please read this post:...

9 replies | 927 view(s)

05-13-2013, 01:40 PM

Exede Zac replied to a thread Worst Internet and Customer Service Ever! in Your WildBlue Experience

Hello akajenfer, I am very sorry to hear about your issues so far with your speeds and connectivity. We can definitely help to correct this matter...

19 replies | 565 view(s)

05-13-2013, 01:32 PM

Exede Zac replied to a thread Why Does This Keep Happening in Questions, Problems and Troubleshooting

Hello Gamer, I would definitely give Technical Care a call to look into this matter and help troubleshoot to fix it. You can contact them at...

6 replies | 288 view(s)

05-13-2013, 01:29 PM

Exede Zac replied to a thread Exede Elite dealers in Questions, Problems and Troubleshooting

The difference between the two types of dealers are that Exede Elite dealers are at a higher sales level and must maintain certain customer service...

3 replies | 147 view(s)

05-13-2013, 12:24 PM

Exede Zac replied to a thread Exede Elite dealers in Questions, Problems and Troubleshooting

Hello Az bob, I am currently inquiring about this matter for you as this is a great question. I will let you know as soon as I hear back. Thank...

3 replies | 147 view(s)

05-12-2013, 08:14 PM

JSheridan replied to a thread I foresee a class action lawsuit coming.... in Data Allowance Policy (DAP)

That is highly unlikely. Maybe they transferred you to the Exede department at DirecTV because according to DirecTV it is their policy that any and...

31 replies | 1374 view(s)

05-12-2013, 12:19 PM

JSheridan replied to a thread I foresee a class action lawsuit coming.... in Data Allowance Policy (DAP)

DirecTV lies when selling this service. Apparently the sales people are paid a hefty commission. Your beef is with them and not Exede. Satellite...

31 replies | 1374 view(s)

05-11-2013, 06:56 PM

JSheridan replied to a thread Meter jumped after i went to bed in Data Allowance Policy (DAP)

The satellite and network designers and engineers have indeed figured it out and they do know exactly what's going on, or at least they're supposed...

38 replies | 1200 view(s)

05-11-2013, 05:37 PM

JSheridan replied to a thread Meter jumped after i went to bed in Data Allowance Policy (DAP)

First, we're very happy around here that the caps are back in place because when it was a free for all the prime time speeds dropped dramatically....

38 replies | 1200 view(s)

05-11-2013, 01:47 PM

Exede Zac replied to a thread ATT M-Cell suddenly stops working in Tech Chat: WildBlue, Exede, and beyond!

Thank you for Posting back that it works. I will not need you to PM me with that information since the M-Cell works. Thank you.

162 replies | 7288 view(s)